Details
Asset Version: 1.0.0
Last Published: Nov 14, 2025
By: HCL Volt MX Team
The Sentiment Analysis Component is designed to evaluate the emotional tone of user-provided text using industry-leading AI services. It integrates with Amazon Comprehend, Azure AI Language and Google Cloud NLP AI to detect the dominant language and assess whether the sentiment is positive, negative, neutral, or mixed. This component allows businesses to derive actionable insights from customer feedback, reviews, and textual data, helping improve user satisfaction and decision-making.
Requirements
- HCL Volt MX Iris
- HCL Volt MX Foundry
Devices
Platforms
Features:
- Multi-Provider Sentiment Analysis : Integrates with Amazon Comprehend, Microsoft Azure AI Language, and Google Cloud Natural Language to classify text as Positive, Negative, Neutral, or Mixed.
- Automatic Language Detection : Identifies the dominant language before analysis to ensure accurate sentiment scoring across multilingual content.
- Sentence & full-text level Insight : Provides granular sentiment analysis at both sentence and full-text levels for deeper understanding.
- Confidence Score Aggregation : Returns confidence probabilities for each sentiment category to support reliable decision-making.
