Volt MX Chatbot App

Volt MX Conversational AI Dev Toolkit

Description:

Conversational interfaces are becoming fundamental in delivering a high fidelity customer experience in today’s applications. Bringing in highly engaging, natural and rich conversational experiences and thereby providing users with new ways to interact with applications. Conversational AI Frameworks encompassing chatbots offer natural experiences that can deliver immediate productivity gains, and provide access to proactive insights. Bringing a rich conversational experience into an application involves many underpinning technologies such as Artificial Intelligence (AI), Natural Language Processors (NLPs) and leveraging voice and text-based interfaces coupled with a robust strategy of building intelligence by integrating into back-end data services and other application components.

The Conversational AI Dev Toolkit combines the power of existing Chatbot Framework coupled with an extension Framework built on top of proven Foundry Orchestration Service Pipelining which can be leveraged to add in new conversational services such as Language Based AI Services, Text Analytics, Insights and Secondary Text Classifiers etc, to deliver rich experiences in the applications.

The Conversational AI Framework is a value-added framework, modeled as App-Group (App-Template), that can accelerate and make developing conversational applications easy and intuitive, significantly reducing the time-to-market. The framework contains properties, APIs that you can use to configure, connect to underpinning technologies such as NLPs, Speech-to-Text, Text-to-Speech and allows you to brand and write the new business logic or wire the existing logic to address the intents.

Features:

• Plug & Play of NLP Engines
  • NLP Connector Framework standardizing the NLP communication
  • Out-of-the-box support for Lex, LUIS and Dialog Flow, Wit.ai, and Microsoft Azure - QnA Maker NLP engines
  • Ability to build and Integrate new NLP Engines
• Extension Framework to add in new conversational services including
  • Language Based AI Services
  • Text Analytics
  • Secondary Text Classifiers
• Support for Voice based & Text based Interactions
  • Speech-To-Text, Text-To-Speech technologies
• Support for multi channel 
  • UI Accelerator support
    1. Native iOS and Android
    2. SPA - Mobile Web and Desktop Web
• Extensible Chatbot Input and Output templates
  • Out-of-the-box support for PDFs, Links, Options, Locations, and Rich Text Templates.
• Standard bot integration services for apps consumption.
• Low-code Abilities
  • Configure, map and connect to NLPs
  • Configurable Input/ Output templates
  • Map intents to existing services/ business logic